Shipping & Delivery
From our hands to your door.
Everything you need to know about how we prepare, dispatch and deliver your Love4Curls order across Australia.
Australia-Wide Delivery
Love4Curls currently ships within Australia only.
We don’t currently offer international shipping.
1. Preparing Your Order
Once your order has been placed, we’ll get it ready to go.
Orders are generally processed and dispatched within up to 2 business days.
Business days are Monday to Friday and exclude Australian public holidays.
Once your order has been dispatched, you’ll receive tracking information where available.
2. Delivery with Australia Post
All Love4Curls orders are sent using Australia Post.
Delivery times depend on your location and Australia Post’s network. While we provide an estimated delivery timeframe where available, delivery times are not guaranteed.
As a general guide, Australia Post’s standard parcel delivery can take approximately 2–8 business days, depending on the destination.
Occasionally, delays can occur due to:
- Public holidays
- Peak shopping periods
- Severe weather
- Transport or network disruptions
- Incorrect or incomplete delivery information
- Other circumstances outside our reasonable control
Once your parcel has been handed to Australia Post, delivery is managed through their network.
3. Tracking Your Order
Where tracking is available, we’ll provide your tracking details once your order has been dispatched.
You can use your tracking number to follow your parcel’s progress through Australia Post.
If your tracking information hasn’t updated or your parcel appears to be delayed, Let’s Talk and we’ll do our best to help.
4. Delivery Address
Please take a moment to check your delivery details before completing your order.
Love4Curls isn’t responsible for delays or additional costs resulting from an incorrect or incomplete address provided at checkout.
If your order has already been dispatched to an incorrect address, additional costs may apply if the parcel needs to be redirected or resent.
5. Your Parcel Hasn't Arrived?
If your parcel hasn’t arrived within the expected timeframe, please check your Australia Post tracking information first.
If you’re still concerned about your delivery, contact us through our Let’s Talk page with your order number and tracking details.
We’ll help you investigate where possible.
6. Something Arrived Damaged?
We’re sorry if your order hasn’t arrived as it should.
If your parcel or products arrive damaged, leaking or incomplete, please contact us through Let’s Talk as soon as possible.
If you can, please include photographs of the parcel, packaging and affected product. This helps us understand what happened and work out the best way forward.
7. Important Delivery Information
Once your order has been dispatched, delivery is subject to Australia Post’s network and processes.
We can’t guarantee a specific delivery date, but we’ll always aim to get your Love4Curls order on its way as quickly as possible.