Product & Website Disclaimer
The important stuff, made simple.
A little clarity around using our website, placing an order and shopping with Love4Curls.
A little more to know before you dive in
1. Your Hair Is Yours
Every head of hair is different.
Factors such as hair type, porosity, density, condition, previous chemical treatments, styling practices, environment and individual hair characteristics can all influence how a product performs.
Our products are designed to support the care, moisture and manageability of rich, tight hair textures, but individual results will vary.
We therefore don’t guarantee a particular result for every person.
2. Product Information
We make reasonable efforts to ensure that product descriptions, ingredient information, directions and other information on our website are accurate and up to date.
However, product formulations, ingredients, packaging and product information may change from time to time.
The product packaging should always be considered the most current source of ingredient and usage information.
If you have a known allergy or sensitivity, please check the ingredient list carefully before using a product.
If you’re unsure whether a product is suitable for you, please reach out through our Let’s Talk page before purchasing or using it.
3. Patch Testing
We recommend patch testing a new product before full use, particularly if you have sensitive skin or have previously experienced reactions to cosmetic products.
To patch test, apply a small amount of the product to a discreet area and monitor the area for any signs of irritation before using the product as directed.
If irritation or an adverse reaction occurs, discontinue use.
If you experience a severe or persistent reaction, seek appropriate medical advice.
4. Using Our Products
Please follow the directions provided on the product packaging and website.
Avoid contact with eyes unless specifically directed otherwise.
Do not use a product for a purpose other than its intended use.
Keep products stored appropriately and out of reach of young children.
If a product causes irritation or discomfort, discontinue use.
5. Haircare, Not Medical Treatment
Love4Curls products are cosmetic haircare products designed to cleanse, condition, moisturise and support the care and styling of your hair.
Our products are not intended to diagnose, treat, cure or prevent medical conditions.
Information provided on our website about ingredients, haircare routines or hair concerns is intended for general informational purposes and should not be considered medical advice.
If you have an ongoing scalp or hair concern, allergy, skin condition or other medical concern, we recommend speaking with an appropriately qualified health professional.
6. Our Product Claims
We aim to make product claims that are clear, accurate and relevant to the intended use of our products.
Words such as “helps”, “supports”, “designed to” and “can” describe the intended benefits or purpose of a product and should not be interpreted as a guarantee of a particular result.
Customer reviews, testimonials and photographs represent the experiences of individual customers and may not reflect the experience you will have with the same product.
7. Customer Reviews & Testimonials
Reviews, testimonials, photographs and other customer content shared on our website or social media reflect the experiences and opinions of individual customers.
They are not a guarantee of product performance or results.
Results shown in photographs may also be influenced by factors such as hair condition, styling technique, lighting and other products used.
8. Australian Consumer Law
Nothing in this Disclaimer excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or any other applicable Australian legislation.
If a Love4Curls product does not meet an applicable consumer guarantee, your legal rights remain unaffected.